SHIPPING & DELIVERY
FREE shipping on all orders within the United States via standard shipping. This excludes Hawaii, Alaska, and Puerto Rico. Whether you purchase a sample or a huge stunning Kitchen Range Hood, you will get free shipping.
Express shipping is available in Hawaii, Alaska, Puerto Rico, Canada and other countries for an additional charge.
Our standard shipping method is ground shipping. We will ship your order via any of the major mail carriers to ensure timeliness, efficiency, and quality care.
Regarding express shipping, we will ship your order by DHL, FedEx, UPS or other express.
The following is a table about the shipping methods for SINDA Copper:
Range Hoods |
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Customized Items |
Custom Copper Range Hood: About 8-10 weeks for delivery from the date the CAD drawing is approved by the customer. Custom Stainless Steel Range Hood: About 7-9 weeks for delivery from the date the CAD drawing is approved by the customer.
(Custom products will take about 4-6 weeks for delivery from the date the CAD drawing is approved by the customer) Note: For custom products, production and delivery time are estimates. The handmade nature of our products does not allow us to make delivery date guarantees, only estimates. |
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Stock Items |
(In-stock products can take up to 5-6 weeks for delivery from the date the CAD drawing is approved by the customer.)
(In-stock products can take up to 2 weeks for delivery from the date the CAD drawing is approved by the customer.) |
| Expedited Shipping |
*** Expedited shipping options are available for an additional cost (shipping charges are based on the size and shipping address of the range hood). ** Expedited shipping options are also available for international orders. * Please send an email to support@sindacopper.com Be sure to include the size and shipping address of the range hood. We will provide a quotation within 1 business day. |
Copper Sinks / Bathtubs |
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| Customized Items |
(Custom products will take about 10-13 weeks for delivery from the date the CAD drawing is approved by the customer.)
(Custom products will take about 8-9 weeks for delivery from the date the CAD drawing is approved by the customer.) |
| Stock Items |
(In-stock products can take up to 5-6 weeks for delivery from the date the CAD drawing is approved by the customer.) |
Note: The delivery time may take a bit longer for our international clients.
How long does it take for my order to arrive?
After receiving payment, it will take us 1-2 business days to process your purchase, and then we will provide a detailed CAD drawing of your Custom Vent Hood to get approval for production. Once we get your approval, we will start production within 24 hours and finish it within 4-5 weeks, and the finished product photos will be sent to you for approval before shipping. Once we have shipped it out, we'll send you an email notification with the tracking number. Normally, the lead time is about 8-10 weeks.
Tracking Your Order
We will send your tracking number after the orders are processed and shipped out.
Package
All goods are shipped in reinforced Styrofoam, ½” Plywood crates for security and quality, as shown below. It’s a shame when a beautiful piece of craftsmanship is damaged by freight, so we go to every effort to prevent it from happening.
